Shipping & Returns
Terms of Sale for Online Orders
All items are subject to prior sale. Most of the items listed on our website have a quantity of one, which is the one you are looking at. You must call to purchase firearms. If the same item is in two different carts, the first person to finish the checkout process will be the one who gets the item. If an image is representative of multiple items, we will note it in the description.
While we try to describe each item completely, they may not be complete enough to finalize your purchase decision. They are intended to give a general overall condition. If you have any questions or want a better description of an item, please call and speak to a salesman. Our salesmen are collectors themselves with decades of experience and can give you a very accurate description of an item while holding it in their hands.
To place an item on hold, call during business hours and speak to a salesman. For firearms, this is the only way to purchase. We do not hold firearms based on emails. When you call to speak to a salesman, they can get your credit card information over the phone should you decide to purchase it.
FEDERAL FIREARMS LICENSE (FFL): is required on all shipments of modern guns. We must wait for a copy from your dealer before we can ship to them. We will also ship C&R eligible firearms to Curio and Relic (C&R) license holders. We accept your signed, legible FFL and C&R licenses via fax at 309/ 342-5730 (always on), email at FFL@simpsonltd.com or through the mail at Simpson Ltd; 140 S Seminary St; Galesburg, IL 61401. If you are an FFL holder and would be willing to accept firearms transfers from us to customers near you, let us know. We will list you as a transfer dealer, allowing customers to select you to receive their firearms on their behalf. Pre-1898 firearms and non-firearms items are exempt from licensing requirements.
Payment Methods: We accept Visa, MasterCard, and American Express credit cards, money orders and personal checks (with a 10 day waiting period). There is no extra fee for using a credit card to purchase items from us, but there is a 3% restocking fee for items returned that were paid for with a credit card.
Should you want to pay with a check or money order, please call and place your order with a salesman. The check or money order must then be received within 7 calendar days or the order will be cancelled.
All items shipped to an Illinois address will be charged 8.75% sales tax.
LAYAWAY POLICY: We are willing to put items on layaway for you under the following conditions: The item must be priced at $500 or more with a 20% minimum deposit and must be paid off within 30 days. You may have a maximum of 2 items on layaway at one time. If the balance is not paid off within the 30 day period, all deposits and payments will be forfeited and not returned or applied to another item.
NOTE ON USED AND/OR COLLECTIBLE FIREARMS: We make our best attempt to check our used/collectible firearms for mechanical function and completeness only. We do not test fire our firearms. We DO NOT guarantee our used/collectible firearms to feed, function or fire. We recommend that any used/collectible firearm be checked out by a competent gunsmith before attempting use.
NOTE: Because of recent shipping restrictions and charges placed on us by UPS and FedEx (handguns must ship via next day or 2nd day air and they have added a $10 surcharge for parcels over 48" long), we must charge a MINIMUM of $35.00 for shipping HANDGUNS and $30.00 for shipping Long Guns.
All guns are matching, except magazines, and are 100% original, unless otherwise stated. Buyer pays all shipping costs. 3-day inspection granted. Returns must be in same condition as shipped to you. Buyer pays shipping costs both ways in the event of a return. Please call before returning any item.
Our return policy lasts a maximum of 3 days from the time your receive your item. If 3 days have passed since you received your purchase, and we have not been contacted by you, unfortunately, we can’t offer you a refund or exchange. If you are not happy with your purchase, please contact us by phone and/or email to arrange for a return. Items must be shipped back to us to arrive with 7 days of notification of return.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition or is damaged or missing parts for reasons not due to our error
Any item that is received more than 7 days after return arrangements have been made.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days. A restocking fee of 3% will be deducted from all credit card refunds unless, in our opinion, we have made a gross error in the description of the item being returned. Items paid for with a check or money order will be refunded by company check.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
We will replace items if they are defective or damaged with a similar item, if available. If you need to exchange it for the same item, call and speak to your original salesman or send us an email at email@example.com. Once your exchange has been approved, send your item to: 140 S Seminary St Galesburg Illinois US 61401.
Items Damaged in Shipping
Occasionally, items get damaged in transit. Should that happen to you, keep the box, packaging materials and the damaged item(s). Take pictures of the damaged box, packing materials and the damaged parts of the item. We will also need an estimate for the cost of repair or replacement. The maximum refund value will be the actual price paid for the item. Contact Buffy by phone or by email at firstname.lastname@example.org so we can start the claim process in your behalf.
To return your product, you should return your product to: 140 S Seminary St Galesburg Illinois US 61401
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if the item was returned using a call tag from the original shipping carrier.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Effective date: September 13, 2018
Simpson Ltd ("us", "we", or "our") operates the www.simpsonltd.com website (the "Service").
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
Use of Data
Simpson Ltd uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Disclosure Of Data
Simpson Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Simpson Ltd
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.