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Order Policies

Terms of Sale for Online Orders

Please review our updated PAYMENT METHODS as our credit card acceptance terms changed Feb 1, 2020.

OUR SHOWROOM WILL BE OPEN ON A LIMITED BASIS STARTING MAY 26. We are allowing only 2 customers in the store at one time. Please call before entering as we are keeping the front door locked. We are still here to fill online orders and take telephone inquiries. Thank you for your patience.

Sales Tax Collection

Currently, we are only collecting Sales Tax for Illinois Residents.

General

All items are subject to prior sale. Most of the items listed on our website have a quantity of one, which is the one you are looking at. You must call to purchase firearms. If the same item is in two different carts, the first person to finish the checkout process will be the one who gets the item. If an image is representative of multiple items, we will note it in the description.

While we try to describe each item completely, they may not be complete enough to finalize your purchase decision. They are intended to give a general overall condition. If you have any questions or want a better description of an item, please call and speak to a salesman. Our salesmen are collectors themselves with decades of experience and can give you a very accurate description of an item while holding it in their hands.

To place an item on hold, call during business hours and speak to a salesman. For firearms, this is the only way to purchase. We do not hold firearms based on emails. When you call to speak to a salesman, they will get your payment information should you decide to purchase it. Before calling, please sign-up for an account online. This will insure accuracy of your information.

PAYMENT METHODS: The prices displayed in store and online reflect a cash/check discount. Starting February 1, 2020, firearms and other items that are purchased in the store or over the phone and paid for with a credit card will have a 3% fee added to the invoice. Currently there is no extra charge for items purchased online.
We accept Visa, MasterCard, Discover and American Express credit cards. To pay with a money order, personal check (with a 10 day waiting period) or cash, please call and place your order with a salesman. The check or money order must then be received within 7 calendar days or the order will be cancelled.

FEDERAL FIREARMS LICENSE (FFL): is required on all shipments of modern guns. We must wait for a copy from your dealer before we can ship to them. We will also ship C&R eligible firearms to Curio and Relic (C&R) license holders. We accept your signed, legible FFL and C&R licenses via fax at 309/ 342-5730 (always on), email at FFL@simpsonltd.com or through the mail at Simpson Ltd; 140 S Seminary St; Galesburg, IL 61401. If you are an FFL holder and would be willing to accept firearms transfers from us to customers near you, let us know. We will list you as a transfer dealer, allowing customers to select you to receive their firearms on their behalf. Pre-1898 firearms and non-firearms items are exempt from licensing requirements.

All items shipped to an Illinois address will be charged 8.75% sales tax.

LAYAWAY POLICY: We are willing to put items on layaway for you under the following conditions: The item must be priced at $500 or more with a 20% minimum deposit and must be paid off within 30 days. You may have a maximum of 2 items on layaway at one time. If the balance is not paid off within the 30 day period, all deposits and payments will be forfeited and not returned or applied to another item.

NOTE ON USED AND/OR COLLECTIBLE FIREARMS: We make our best attempt to check our used/collectible firearms for mechanical function and completeness only. We do not test fire our firearms. We DO NOT guarantee our used/collectible firearms to feed, function or fire. We recommend that any used/collectible firearm be checked out by a competent gunsmith before attempting use.

SHIPPING RATE NOTE: Because of recent shipping restrictions and charges placed on us by UPS and FedEx (handguns must ship via next day or 2nd day air and they have added a $10 surcharge for parcels over 48" long), we must charge a MINIMUM of $45.00 for shipping HANDGUNS and LONG GUNS. Minimum shipping for items ordered over the phone is $25.00. High dollar items purchased online will be sent with signature upon delivery so we can avoid any claim issues if UPS/Fed Ex says they delivered and it gets stolen off your porch or residence. They will not pay out the claim. It is for the buyers protection.

FORIEGN SHIPPING: Only Credit Cards are accepted for orders shipped out of the United States. We do NOT accept PayPal. Any duty, taxes, VAT or other fees charged by your country are your responsibility. We do not pre-pay these fees for you. Our invoice will always reflect the actual price paid for the items purchased. The fees you may be charged by your country will be based on these values.

All guns are matching, except magazines, and are 100% original, unless otherwise stated. Buyer pays all shipping costs. 3-day inspection granted. Returns must be in same condition as shipped to you. Buyer pays shipping costs both ways in the event of a return. Please call before returning any item.

Returns

Our return policy lasts a maximum of 3 days from the time your receive your item from us or your dealer. If 3 days have passed since you received your purchase, and we have not been contacted by you, unfortunately, we can’t offer you a refund or exchange. If you are not happy with your purchase, please contact us by phone and/or email to arrange for a return. Items must be shipped back to us to arrive with 7 days of notification of return.

To be eligible for a return, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:
Book with obvious signs of use
Any item not in its original condition or is damaged or missing parts for reasons not due to our error
Any item that is received more than 7 days after return arrangements have been made.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days. The 3% fee for credit card use will not be refunded unless, in our opinion, we have made a gross error in the description of the item being returned. Items paid for with a check or money order will be refunded by company check.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@simpsonltd.com.

Exchanges

We will replace items if they are defective or damaged with a similar item, if available. If you need to exchange it for the same item, call and speak to your original salesman or send us an email at sales@simpsonltd.com. Once your exchange has been approved, send your item to: 140 S Seminary St Galesburg Illinois US 61401.

Items Damaged in Shipping

Occasionally, items get damaged in transit. Should that happen to you, keep the box, packaging materials and the damaged item(s). Take pictures of the damaged box (all four angles), packing materials, stamp on the box, shipping label and the damaged parts of the item. We will also need an estimate invoice for the cost of repair or replacement. Contact your salesperson by phone or by email at sales@simpsonltd.com so we can start the claim process in your behalf.

Return Shipping

To return your product, you should return your product to: 140 S Seminary St Galesburg Illinois US 61401

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if the item was returned using a call tag from the original shipping carrier.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Privacy Policy

Effective date: September 13, 2018

Simpson Ltd ("us", "we", or "our") operates the www.simpsonltd.com website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Simpson Ltd is managed through Free Privacy Policy.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.simpsonltd.com

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

Simpson Ltd uses the collected data for various purposes:

To provide and maintain the Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Simpson Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Simpson Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Simpson Ltd
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by phone at 309/ 342-5800 or contact Dave directly using the form below: